第1个回答 2013-07-10
A：Hello, B. Where are you going?
B： I want to buy some books at Books Plaza.
A：That's too much trouble. You can buy them on the internet and they'll be cheaper.
B：Is it reliable to buy things online?
A： They'll deliver the books to your home for free and if there is any problem you can return them.
B： Really? Come and teach me how to buy books online.
C： Hello，A and B.What are you going to do?
B：We want to buy somethings on the internet.
C：Is it reliable to buy things online?
A：Yeah. It's really convenient to shop from home. It also saves time.
C：What about counterfeit goods?
A：Well, some places sell them. So you have to be careful where you shop.
C：Do you accept returns?
A：They accept returns up to seven days after purchase but they do not cover shipping and handling.
C:Oh,I know, E and F were shopping online ,I think they can help you.I have something to do ,byebye
A and B: Bye.
F：E , How to make Internet phone calls?
E: you want to call Internet phone?
F: I have buy a book on the internet , but the book has some problems.
E: Oh ,I know. Firstly, it’s necessary to have sound adapter, a microphone, an earphone and IP software in your computer. Secondly, start the IP software and connect it to the IP server. Choose your communicating partner in the user list and you can have conversations or word chat with your partner. Thirdly, if you want to talk with your friend, the two of you must appoint to get connected to the same IP server at the same time.
F: Thanks, let me have a try.
D：Hello, Customer Service.
F：Hello. I bought the book "Home" from your website, but it misses some pages.
D：Could you tell me your order number?
F：4-4-9-8-3-2-6-7-6.
D：OK, the title of the book is "Home", right? All the copies of this book have already been sold, but we can still offer you a refund.
F：Alright, how can I get the refund?
D：A staff member will come to your house to issue you the refund, as soon as it's possible.
F：OK. When exactly can I expect your staff member to arrive?
D：There has been a large amount of orders recently, so it might take a few days. But we will try to make it within three days.
F：Thank you very much
A and B: Hello, E and F.What are you doing now?
E: Hello, A and B. F buy a book online ,but it has some problems so he want to refund it.
A：B want to buy some books online, and C told we you can help us.
F: It has no problems. Let's use my account. Open the homepage of this website, search for the title of a book and then you can see the search results.
B: I'd like to buy these two books.
F: OK, just click the "buy" buttons below them. Now I'll place the order.
B: Alright. I'll register an account for myself and next time buy using my account.
F：Ok,you have buy them, when I reseve them I will call you.
B: thank you,I will go home, A , what about you?
A: I will go home too. E and F see you next time.
E and F: See you.本回答被网友采纳