解释原因:
1、苹果官方服务器出现,暂时无法连接。
2、网络不顺畅,延时高。
解决办法:
①重置当前WiFi:,点击主界面“设置”图标;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/8435e5dde71190ef193ba9f3c31b9d16fcfa60dd?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
②点击进入“无线局域网”;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/eaf81a4c510fd9f9fb247545282dd42a2834a4ee?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
③点击常用的WiFi;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/9358d109b3de9c825457d9a36181800a19d843ef?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
④点击“忽略此网络”重置当前的WiFi,然后再重启iPhone,再次连接此WiFi;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5d6034a85edf8db1b7035c480423dd54564e74e8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
⑤也可尝试关闭WIFI,使用蜂窝数据流量看看,观察itunes store能否正常连接。
3、手机网络设置出现问题。
解决办法:
①点击主界面“设置”图标;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/a686c9177f3e67096adb7dd336c79f3df9dc55c6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
②在“设置”界面打开“通用”,选择“还原”;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4b90f603738da977427dcc0ebd51f8198618e341?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/6a600c338744ebf8a58c2e1ad4f9d72a6059a712?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
③选择“还原网络设置”即可。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/960a304e251f95cafd65d893c4177f3e67095206?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、Apple ID的问题。
解决办法:
①重新注册一个Apple ID。
②使用别人的Apple ID登陆看看。