使用微信购买东西,但是卖家却不发货,出现这种情况要冷静,卖家没发货有很多原因,我们分析一下。1、卖家自己原因没有及时查看客户订单;2、卖家库存不足,暂时无法发货3、卖家恶意扣费不发货;如果是1和2的情况可以及时联系卖家,根据自己的情况选择是等待卖家发货还是退款。如果是第3种情况,我们就可以通过投诉要回钱的。下面就演示操作步骤。![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d62a6059252dd42a38b7043e113b5bb5c8eab8ec?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
一、找到需要操作的人 ,在聊天界面点击右上角的 ... 小标。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0df3d7ca7bcb0a46011480ac7963f6246b60af75?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
二、点击页面的投诉。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5ab5c9ea15ce36d3dc3588a528f33a87e950b175?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
三、点击页面的存在欺诈骗钱行为。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/3801213fb80e7bec7beb08743d2eb9389b506b75?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
四、点击收款不发货选项。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/f703738da97739120b178ef4ea198618367ae276?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
五、按照实际选上自己的付款方式。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4034970a304e251ff2c7ef6db586c9177f3e5376?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
六、在页面编辑上内容后点击提交后等待官方审核。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/80cb39dbb6fd52665c1b3781b918972bd4073676?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)