首先将手机关机。
1.当vivo手机账号密码忘记之后,首先,将手机关机;然后同时按住手机上的“音量键+电源键”组合键,调出手机的recovery模式,如图
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0dd7912397dda1440d5e986fb9b7d0a20df4869c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/50da81cb39dbb6fd5de111fb0224ab18962b37b0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2.待手机进入 recovery模式之后,在recovery模式下通过音量键选择“清除数据”,然后通过电源键确认,进入“清除数据”程序界面,如图
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4a36acaf2edda3ccd0b14cfd0ae93901203f9292?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd92080c0043201213fb90e91ba?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3.待进入“清除数据”操作界面后,先对手机进行“清除缓存”,待“清除缓存”提示“清除缓存数据成功”之后,在对手机进行“清除所有数据”操作,待“清除所有数据”提示“清除所有数据成功”表示双清工作完成。如图,操作过程
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/2cf5e0fe9925bc3192c8f54555df8db1ca137052?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea9e59f73ede39b6003bf3b341?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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