可以解冻微信账号，具体的操作如下：
1、首先，点击添加关注微信支付的公众号，在微信支付的对话窗口的右下角，依次点击其他帮助——更多问题。
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2、然后，在帮助中心的界面，点击最下面的联系客服。
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3、接着，进入到与腾讯客服的聊天界面，点击左下角的图标，从而进入下一步。
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4、如图所示，点击微信解冻的图标。
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5、最后，进入到解冻账号的界面，点击开始解冻的按钮，按照之后界面的提示进行操作即可。
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