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Apple Chief Offers Fix for iPhone 4
Mike O'Sullivan | Los Angeles16 July 2010
Apple chief executive Steve Jobs addressed problems with the company's new iPhone 4 in an emergency news conference Friday.? The device has suffered from technical glitches since its release on June 24th, casting a shadow on a company known for its quality.? The Apple founder insists the problems are minor and are easily corrected.

iPhone 4 users have been complaining about dropped calls when they hold their hand on the device in a certain position, and of inaccurate readings on the phone's signal strength indicator. ?

Consumer groups have criticized the company as complaints about the phone have grown in recent weeks, chiding Apple for not addressing the phone's problems quickly and openly.

iPhones account for 40 percent of Apple's revenue, so for the company, the bad publicity was a challenge.

Steve Jobs began the news conference with an apology, of sorts. "We're not perfect.? We know that, you know that.? And phones aren't perfect," he said.

Jobs said the smart-phones of some Apple competitors have similar reception problems, and that fewer than one percent of users of the new iPhone 4 had complained of antenna issues.? He said the company knew about the antenna problem but did not consider it major. ?

Jobs said the issue has been blown out of proportion, and can be solved through use of a rubberized bumper, or case, to cover the iPhone and the metal antenna on its rim. He says Apple will provide a case for new iPhone 4s that are bought through the end of September, and will reimburse users who have bought one themselves. "Every iPhone user is going to get a free case.? One for every iPhone 4.? If you've already bought one, we'll give you a full refund," he said.

Jobs said Apple will also reimburse users who want to return the phone, but that fewer than two percent of buyers have returned them so far. ?

Thursday, the company issued a software upgrade to correct the inaccurate readings on the phone's signal indicator.

Despite the negative news reports, Apple stores have had trouble keeping the iPhone 4 in stock, and more than three million have been sold since its release three weeks ago. The publication Consumer Reports this week withdrew its recommendation to buy the iPhone 4, yet still rates it the best smart-phone on the market.

苹果公司首席信息修正了iPhone 4
Mike O'Sullivan | Los Angeles16 July 2010麦克奥沙利文|洛杉矶Angeles16 2010年7月
Apple chief executive Steve Jobs addressed problems with the company's new iPhone 4 in an emergency news conference Friday.?苹果首席执行官史蒂夫乔布斯给该公司的新iPhone在紧急新闻发布会4日的问题。? The device has suffered from technical glitches since its release on June 24th, casting a shadow on a company known for its quality.?该装置由技术故障遭受自6月24日发布,铸造就其质量着称的公司留下了阴影。? The Apple founder insists the problems are minor and are easily corrected.苹果创办人坚持认为,问题是次要,很容易纠正。

iPhone 4 users have been complaining about dropped calls when they hold their hand on the device in a certain position, and of inaccurate readings on the phone's signal strength indicator. iPhone 4用户一直抱怨掉线时,在设备上拥有一定的地位在他们的手,和不准确的数据,手机的信号强度指示器。 ? ?

Consumer groups have criticized the company as complaints about the phone have grown in recent weeks, chiding Apple for not addressing the phone's problems quickly and openly.消费者团体批评为对手机的投诉该公司在最近几个星期增长,chiding不解决手机的问题,迅速和公开的苹果。

iPhones account for 40 percent of Apple's revenue, so for the company, the bad publicity was a challenge. iPhone的占40苹果的收入的比例,为公司,坏的宣传,是一个挑战。

Steve Jobs began the news conference with an apology, of sorts.史蒂夫乔布斯开始与道歉的新闻发布会上,各种各样的。 "We're not perfect.? We know that, you know that.? And phones aren't perfect," he said. “我们并不完美。?我们知道,你是知道的。?,而手机也并不完美,”他说。

Jobs said the smart-phones of some Apple competitors have similar reception problems, and that fewer than one percent of users of the new iPhone 4 had complained of antenna issues.?乔布斯说,智能手机的一些苹果的竞争对手也有类似的接收问题,而且不到一个新的iPhone用户有百分之四天线问题投诉。? He said the company knew about the antenna problem but did not consider it major.他说,公司知道的天线问题,但认为没有重大。 ? ?

Jobs said the issue has been blown out of proportion, and can be solved through use of a rubberized bumper, or case, to cover the iPhone and the metal antenna on its rim.乔布斯说,这个问题已经被严重夸大,并可以通过一橡胶保险杠,或解决时使用,以弥补iPhone和其边缘的金属天线。 He says Apple will provide a case for new iPhone 4s that are bought through the end of September, and will reimburse users who have bought one themselves.他说,苹果公司将提供一个新的iPhone是通过9月底买了4秒的情况下,将偿还谁买了自己的用户之一。 "Every iPhone user is going to get a free case.? One for every iPhone 4.? If you've already bought one, we'll give you a full refund," he said. “每一个iPhone用户将获得免费的案件。?每iPhone 4之一。?如果你已经买了一个,我们就会给您全额退款,”他说。

Jobs said Apple will also reimburse users who want to return the phone, but that fewer than two percent of buyers have returned them so far.乔布斯表示,苹果还将偿还用户谁想要回电话,但只有不到百分之二的买家已经返回他们至今。 ? ?

Thursday, the company issued a software upgrade to correct the inaccurate readings on the phone's signal indicator.周四,该公司发布了软件升级,以纠正对手机的信号指示灯不准确的读数。

Despite the negative news reports, Apple stores have had trouble keeping the iPhone 4 in stock, and more than three million have been sold since its release three weeks ago.尽管负面新闻报道,苹果商店都遇到了麻烦保持股票的iPhone 4,和300多万美元已自三个星期前发布出售。 The publication Consumer Reports this week withdrew its recommendation to buy the iPhone 4, yet still rates it the best smart-phone on the market.该刊物在本周消费者报告撤回其建议购买iPhone 4,但仍率的最佳智能市场上的手机。
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第1个回答  2010-07-23
苹果公司主要提供修理iPhone 4
迈克阿'Sullivan |洛Angeles16 2010年7月
苹果公司首席执行官史蒂夫·乔布斯解决问题,与该公司的新iPhone在紧急情况下周五的新闻发布会。这个装置有遭受技术故障首映以来在6月24日,在一个公司的影子闻名的质量。苹果的创始人坚持问题非常小,易纠正。

4用户自身已经在抱怨下降时,他们要求把装置在某个位置,准确读数手机信号强度指标。

消费者团体批评美国公司抱怨这个电话种植在最近几周,张为没有苹果手机的问题很快和公开的。

iPhones占40%的苹果的收入,所以对公司来说,负面宣传是一个挑战。

史蒂夫·乔布斯开始在新闻发布会上,各种与道歉。“我们不是完美的。我们知道,你知道吗?手机并不完美,”他说。

工作的一些苹果说smart-phones竞争者也有类似的接待问题等,只有不到百分之一的网路使用者的新型天线四问题。?他说,该公司了解这个问题,但是没有考虑天线是主要的。

就业问题已被吹出的比例,可以通过使用橡胶保险杠、案例、遮盖自身和金属天线在它的边缘。他说,苹果公司会提供一个新的自身所买的4s通过9月底,并将退还用户谁买了一个自己。“每个网路用户都将获得一个免费的案例。每iPhone 4。如果你已经买了一个,我们将给你一个全额退款,”他说。

报告说,苹果也会报销工作用户想回到电话,但是,不到百分之二的买主已归还到目前为止。

星期四,公司发布的软件升级到正确的准确读数手机信号指示。

尽管对负面新闻的报道,苹果店都有麻烦的存货,网路4比3万已经售出首映以来的三个星期。本周出版的报告建议购买撤回了苹果,但是它仍然是4个最好的smart-phone投放市场。本回答被提问者采纳
第2个回答  2010-07-23
好长啊 这个

苹果公司首席信息修正了iPhone 4
麦克奥沙利文|洛杉矶Angeles16 2010年7月
苹果首席执行官史蒂夫乔布斯给该公司的新iPhone在紧急新闻发布会4日的问题。?该装置由技术故障遭受自6月24日发布,铸造就其质量着称的公司留下了阴影。?苹果创办人坚持认为,问题是次要,很容易纠正。

iPhone 4用户一直抱怨掉线时,在设备上拥有一定的地位在他们的手,和不准确的数据,手机的信号强度指示器。 ?

消费者团体批评为对手机的投诉该公司在最近几个星期增长,chiding不解决手机的问题,迅速和公开的苹果。

iPhone的占40苹果的收入的比例,为公司,坏的宣传,是一个挑战。

史蒂夫乔布斯开始与道歉的新闻发布会上,各种各样的。 “我们并不完美。?我们知道,你是知道的。?,而手机也并不完美,”他说。

乔布斯说,智能手机的一些苹果竞争对手也有类似的接收问题,而且不到一个新的iPhone用户有百分之四天线问题的投诉。?他说,公司知道的天线问题,但认为没有重大。 ?

乔布斯说,这个问题已经被严重夸大,并可以通过一橡胶保险杠,或解决时使用,以弥补iPhone和其边缘的金属天线。他说,苹果公司将提供一个新的iPhone是通过9月底买了4秒的情况下,将偿还谁买了自己的用户之一。 “每一个iPhone用户将获得免费的案件。?每iPhone 4之一。?如果你已经买了一个,我们就会给您全额退款,”他说。

乔布斯表示,苹果还将偿还用户谁想要回电话,但只有不到百分之二的买家已经返回他们至今。 ?

周四,该公司发布了软件升级,以纠正对手机的信号指示灯不准确的读数。

尽管负面新闻报道,苹果商店都遇到了麻烦保持股票的iPhone 4,和300多万美元已自三个星期前发布出售。该刊物在本周消费者报告撤回其建议购买iPhone 4,但仍率的最佳智能市场上的手机。
第3个回答  2010-07-23
too much for me. No way