vivo手机qq跟微信都发不了语音怎么办？

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推荐答案 2022-12-20

vivo手机中的QQ与微信无法发送语音可尝试按照以下方式解决：

建议进入i管家--软件管理--软件权限管理--录音中将QQ与微信都开启使用看看（或者进入手机设置--更多设置--权限管理--权限--录音中将QQ与微信开启试试）

若在手机中下载了“同桌游戏”该款软件的话，还请将该软件卸载，然后再拨打电话并接听，然后再发送与语音信息试试

也可以尝试先将手机后台运行软件关闭，然后进入i管家--空间管理中进行清理试试，再重启手机观察看看

若重启之后还是会出现这种现象的话，建议进入手机设置--更多设置--应用程序--正在运行中将正在运行的软件程序逐步停止运行试试，当某个软件停止运行之后，可以正常发送语音信息的话，则将该软件卸载，然后使用手机看看

也可以在手机中单独打开录音软件，任意录制一段语音，再播放使用试试；若使用录音软件还是会出现这种现象的话，建议带上手机前往当地的vivo售后服务中心点进行检测，以售后的检测结果为准。

售后地址及联系方式可以在手机桌面上找到vivo官网--服务--点击服务网点--选择所在省市--查询当地较近的售后服务中心即可。

补充说明：

建议前往售后之前先拨打电话确认售后工作时间，合理规划行程。

开启录音权限具体步骤如下（以vivoX6D为例）：

1、在手机桌面中找到i管家图标，进入i管家界面

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2、进入i管家中点击软件管理

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3、在软件管理中找到软件权限管理

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4、进入软件权限管理中选择录音选项

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5、在录音界面中将QQ与微信开启试试

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进入正在运行界面具体步骤如下（以vivoX6D为例）：

1、在手机桌面中找到设置图标，进入设置界面

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2、进入设置中点击更多设置

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3、在更多设置中选择应用程序选项

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4、进入应用程序界面中找到正在运行

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5、在正在运行界面中将正在运行的软件程序逐步停止运行即可

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查询售后地址具体步骤如下（以vivoX6D为例）：

1、在手机桌面中找到vivo官网app

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2、进入vivo官网中点击服务

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3、在服务界面中找到服务网点

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4、进入服务网点中查询当地的售后服务中心地址选择就近前往即可

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第1个回答 2018-04-20