Hotel
From Wikipedia, the free encyclopedia
A hotel is an establishment that provides paid lodging, usually on a short-term basis. Hotels often provide a number of additional guest services such as a restaurant, a swimming pool or childcare. Some hotels have conference services and meeting rooms and encourage groups to hold conventions and meetings at their location.
In Australia, the word may also refer to a pub or bar.
Origins of the term
A small hotel in Adams, New York which has preserved its 1890s exterior and interiorThe word hotel derives from the French hôtel, which referred to a French version of a townhouse or any other building seeing frequent visitors, not a place offering accommodation (in contemporary usage, hôtel has the meaning of "hotel", and hôtel particulier is used for the old meaning). The French spelling (with the circumflex) was once also used in English, but is now rare. The circumflex replaces the 's' once preceding the 't' in the earlier hostel spelling, which over time received a new, but closely related meaning.
In India, the word may also refer to a restaurant since the best restaurants were always situated next to a good hotel.
Services and facilities
An upscale hotel room in the Renaissance Hotels chain in the U.S.Basic accommodation of a room with only a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with en-suite bathrooms and, more commonly in the United States than elsewhere, climate control. Other features found may be a telephone, an alarm clock, a TV, and broadband Internet connectivity. Food and drink may be supplied by a mini-bar (which often includes a small refrigerator) containing snacks and drinks (to be paid for on departure), and tea and coffee making facilities (cups, spoons, an electric kettle and sachets containing instant coffee, tea bags, sugar, and creamer or milk).
Some hotels offer various combinations of meals as part of a room and board arrangement. These are often advertised as:
European Plan no meals are included, or only a minimal breakfast
American Plan all meals included (full board)
Modified American Plan option of breakfasts and dinners
In the United Kingdom a hotel is required by law to serve food and drinks to all comers within certain stated hours; to avoid this requirement it is not uncommon to come across "private hotels" which are not subject to this requirement.
However, in Japan the capsule hotel supplies minimal facilities and room space.
Classification
A View of H.Top Calella Palace in Spain.The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase in tourism worldwide during the last decades of the 20th century, standards, especially those of smaller establishments, have improved considerably. For the sake of greater comparability, rating systems have been introduced, with the one to five stars classification being most common.
Boutique hotels
"Boutique Hotel" is a term originating in North America to describe intimate, usually luxurious or quirky hotel environments. Boutique hotels differentiate themselves from larger chain or branded hotels by providing an exceptional and personalized level of accommodation, services and facilities. Because of their financial successes in the most recent past, there have been attempts to create chains have adopted the "boutique" look and feel. In the US this trend was started by the "W" hotel chain in the 1990s and most recently this trend can be observed in chains as "aloft", "NYLO","Hyatt Place" and others. Through this corporate adaptation of the concept the term "boutique" also changed and more recently hoteliers prefer to use the term "lifestyle hotels" to get away from the above mentioned quirky image.[citation needed]
Boutique hotels are sometimes furnished in a themed, stylish and/or aspirational manner. Although usually considerably smaller than a mainstream hotel (ranging from 3 to 100 guest rooms) boutique hotels are generally fitted with telephone and wi-fi Internet connections, honesty bars and often cable/pay TV. Guest services are attended to by 24 hour hotel staff. Many of the boutique hotels have on site dining facilities, and the majority offer attractive bars as well as lounges which may also be open to the general public.
Of the total travel market a small percentage are discerning travelers, who place a high importance on privacy, luxury and service delivery. This market is typically price insensitive (made up of both high end leisure and corporate travelers), non-seasonal, high-yielding and repeat, and therefore one which boutique hotel and other high-end operators target as their primary source of income.
Historic hotels
Hotel Astoria and a statue of Tsar Nicholas I of Russia in front, in Saint PetersburgSome hotels have gained their renown through tradition, by hosting significant events or persons, such as Schloss Cecilienhof in Potsdam, Germany, which derives its fame from the so-called Potsdam Conference of the World War II allies Winston Churchill, Harry Truman and Joseph Stalin in 1945. The Taj Mahal Palace & Tower in Mumbai is one India's most famous and historic hotels because of its association with the Indian independence movement. Other establishments have given name to a particular meal or beverage, as is the case with the Waldorf Astoria in New York City, USA, known for its Waldorf Salad or the Raffles Hotel in Singapore, where the drink Singapore Sling was invented. Another example is the Hotel Sacher in Vienna Austria, home of the Sachertorte or even the Hotel de Paris where the crèpe Suzette was invented.
There are also hotels which became much more popular through films like the Grand Hotel Europe in Saint Petersburg, Russia when James Bond stayed there in the blockbuster Goldeneye. Cannes hotels such as the Carlton or the Martinez become the center of the world during Cannes Film Festival (France).
A number of hotels have entered the public consciousness through popular culture, such as the Ritz Hotel in London, UK ('Putting on The Ritz'), the Algonquin Hotel in New York City with its famed Algonquin Round Table and Hotel Chelsea, also in New York City, subject of a number of songs and also the scene of the stabbing of Nancy Spungen (allegedly by her boyfriend Sid Vicious). Hotels that enter folklore like these two are also often frequented by celebrities, as is the case both with the Ritz and the Chelsea.
World-record setting hotels
Tallest
The tallest hotel in the world is thought to be the Burj al-Arab in Dubai, United Arab Emirates, at 280 metres, which however will soon be surpassed by the nearby Rose Rotana Suites at 333 meters (1,091 ft). The Ryugyong Hotel in Pyongyang was intended to reach 330 meters (1,083 ft), but is unlikely to be completed; it has been under construction since 1987 and was abandoned in 1992. The Baiyoke Sky Hotel in Bangkok, Thailand has a building height of 309 meters, but rooms do not go all the way to the top.
The highest hotel rooms are in the Grand Hyatt in the Jin Mao Building in Shanghai, the highest floor being at around 350 m.
Largest
The largest hotel in the world is the MGM Grand Las Vegas in Las Vegas, Nevada, USA with a total of 6,276 rooms[3] as of December 20, 2006. On December 18, 2006 Guinness World Records listed the First World Hotel in Genting Highlands, Malaysia[1] as the world's largest hotel. It has a total of 6,118 rooms and is part of the Genting Highlands Resort and Casino. The First World Plaza which is joined to the two hotel towers boasts 500,000 square feet (50,000 m²) of indoor theme park, shopping centres, casino gaming areas, and eateries. Previously, Guinness had listed the MGM Grand Las Vegas in Las Vegas, Nevada, USA with 5,005 rooms as the largest hotel in the world.
In the past, other hotels have held the title of largest hotel in the world, in terms of the number of rooms. Some of these include the Rossiya Hotel near Moscow's Red Square, and the Ambassador City Jomtien in Pattaya, Thailand. Other large hotels being considered for development that may one day take the title are in Penang, Malaysia and Macau.
Oldest
According to the Guinness Book of World Records, the oldest hotel still in operation is the Hoshi Ryokan, in Awazu, Japan. It opened in 717, and features hot springs.
Hotel occupations
Oberoi Hotel, Delhi, India.The owner, chairman, or CEO of a hotel or hotel group is known as a hotelier.
The front desk, reservations, housekeeping, security, or loss prevention, valet parking, transportation, uniformed services ( which may refer to bellmen, doormen, and even concierge) food and beverage, accounting, sales, marketing, catering, audio visual, and engineering or maintenance are common departments of a mid or large sized hotel.
The night auditor role falls within the front desk department but also carries some of the responsibilities of the accounting department.
The engineering staff takes care of building repairs and up keep of HVAC systems, plumbing, fire sprinkler systems, chillers, cooling towers, pool and spa if applicable, lights, breakers, door locks, C.P.R., laundry machines, kitchen walk ins, ice machines, building air handlers, room repairs and upkeep.
Hotel chains
A hotel chain is a collection or grouping of hotels under one recognizable brand operated by a management company. Best Western International claims to be the largest hotel chain in the world, in terms of the number of properties.
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