The jobholder is responsible for…
- Review and approve new business application & re-underwriting case of both medical and non-medical requirements escalating from ICOE underwriting team;
- Handle facultative reinsurance cases and keep good communication with reinsurance company and other relevant parties;
- Monitor the quality of medical service provider (appointed hospital for medical check) and assist in IBO to solve the problem if any ;
- Provide support and co-ordinate resource out of ICOE during business peak time;
- Monitor the fulfillment of the Service Level Agreement (SLA) with ICOE & Insurance Branch Office (IBO) in each defined underwriting process and assist in CHO underwriting manager to take correction action to meet the SLA agreed if there is deviation observed;
- Assist in monitoring daily underwriting activities with ICOE and IBO and problem solving
- Explain underwriting decision and rationale to key customer referred by ICOE and review & override underwriting decision made by ICOE if any appeal from IBO and previous underwriting decision is not appropriate.
- Collect feedback from ICOE & IBO on underwriting guidelines and sort out the real needs to amend it.
- Provide feed back on training needs or material preparation for ICOE & IBO staff to improve skill & smooth the process etc.
- Regular underwriting experience review with ICOE
- Assist in developing and implementation on key operation documents and tools including policy contracts, forms, manuals, correspondences and reports;
Requirement and qualifications
· 5 years or more of medical underwriting experience in life insurance, preferably in JV or foreign companies with at least 2 years or above at managerial level
· Solid experience in defining underwriting guidelines & policy, process design, branch set-up, training and product development will help
· Organized and analytical thinking, strong verbal and communication skills, commercial and strategic thinking and highly initiative.
I will confirm the interview time with u tomorrow later.
Thank you and let me know if you have query